FAQ

At WINE TO STYLE, we believe in bringing the world's highest quality wines, sake, and other liquors to tables and integrating them into daily lives. As part of the mission, we have been building close relationships with wine producers for decades. Read more of our story here.

We maintain an operational office to support our business activities; however, please note that it is not a storefront intended for public visitation. Our office serves as a hub for various internal functions, including administrative, logistical, and customer support operations. While we do not facilitate in-person customer visits at this location, our online platform is designed to provide a comprehensive and convenient experience for all your needs. Should you require assistance or have any inquiries, our dedicated team is readily available to assist you through our online communication channels. We value your interest in our company and remain committed to delivering a high standard of service through our digital presence.

Certainly, we'd be delighted to assist you in finding the perfect wine, sake, or liqueur to suit your preferences. To offer you the best possible recommendation tailored to your taste, we kindly ask that you reach out to us through our contact page. Our team of knowledgeable experts will be more than happy to guide you towards a selection that will exceed your expectations. Thank you for considering our expertise, and we look forward to helping you discover a delightful beverage.

Thank you for expressing your interest in our services for your upcoming wedding, party, or event. We truly value your consideration and the opportunity to be a part of your special occasion.

To provide you with accurate information tailored to your specific needs and requirements, we kindly request that you contact us here. Our dedicated team is committed to creating memorable experiences and assisting you in any way we can.

Absolutely! Products without listed prices are specifically designated for restaurant and corporate orders. These offerings cater to larger quantities and specialized requirements. If you're interested in making a corporate order or need products for your restaurant, we encourage you to get in touch with our dedicated team here. They will be more than happy to assist you in selecting the right items and providing you with the necessary pricing details. We're here to ensure that your unique needs are met and that you have a seamless purchasing experience. Thank you for considering us for your business needs.

We appreciate your interest in placing a corporate order with us. To initiate a corporate order, we invite you to kindly reach out to us here. Our dedicated team is here to assist you in tailoring your order to meet your specific corporate needs.

We accept Paypal, Visa, Mastercard and Amex credit card payments.

We typically process all orders within one business day.

For orders that come in before 12pm on a business day, it will be scheduled for delivery on the next business day.

We understand that mistakes can happen, and we strive to accommodate your requests to the best of our ability. If you need to amend or cancel an online order after making the payment, we recommend reaching out to our dedicated customer support team via email as soon as you realize the need for a change.

However, it's important to note that once an order has been processed and scheduled for delivery, our system transitions into the final stages of preparation. Regrettably, at this point, we are unable to make changes to the order content, or any other details. This operational efficiency ensures that your purchases reach you in a timely manner, meeting the high standards we set for our service.

We encourage you to review your order carefully before making a payment to avoid any inconveniences. For any urgent concerns or queries regarding your order, please do not hesitate to get in touch with our customer support team. We appreciate your understanding and look forward to providing you with a seamless shopping experience.

We offer two convenient local delivery options to suit your needs. Our delivery fee structure is designed to provide transparency and flexibility for our valued customers.

For orders under $300: A flat delivery fee of $30 applies.

For orders of $300 and above: We're pleased to offer free local delivery.

You can typically expect to receive your order within 2 to 3 business days.

For orders that come in before 12pm on a business day, it will be scheduled for delivery on the next business day.

On the other hand, for orders that come in after 12pm on a business day, it will be scheduled for delivery on the following business day.

Unfortunately, at the moment, we do not deliver outside of Singapore.

We are dedicated to providing our valued customers with high-quality products and reliable service. While we understand the desire for international delivery options, we currently focus on delivering within Singapore to ensure the best experience for our local clientele. Our commitment remains steadfast in catering to your needs effectively within our operating region.

Yes, we do. For orders $300 and above, we're pleased to offer free local delivery.

Unfortunately, at this moment, we do not offer a self-pickup option.

At this time, we do not offer direct exchanges/refunds for purchases made through our platform. However, we are committed to ensuring your satisfaction with every transaction. Please reach out to our customer support team here, and we will assist you in finding the best solution.

We appreciate your interest in our products and your concern about returns. While we do not offer returns at this time, we are committed to ensuring your satisfaction with your purchase. If you encounter any issues with your order or have any questions, we encourage you to get in touch with our dedicated customer support team here. Our knowledgeable representatives will be more than happy to assist you in addressing any concerns you may have. Your experience is important to us, and we are here to provide the necessary support to ensure your shopping experience with us is exceptional. Thank you for your understanding and for choosing us for your shopping needs.

Absolutely! We understand the importance of selecting the right products to complement your unique culinary offerings. Our team of experts is dedicated to assisting you in finding the perfect products that align with your menu's requirements and enhance your culinary creations. To receive personalized recommendations tailored to your restaurant's needs, please don't hesitate to get in touch with our knowledgeable team. You can reach out to us via phone or email, and we'll be thrilled to collaborate with you in curating an exceptional dining experience for your patrons. Contact us today, and let's embark on this culinary journey together!

Absolutely! We would be delighted to assist you in hosting a memorable corporate wine appreciation event. Our experienced team specializes in creating tailored experiences that cater to your unique requirements. To get started, kindly reach out to our dedicated team here. We eagerly anticipate the opportunity to collaborate with you and ensure your event is a resounding success.